Purpose of Role 

- Take on the duties of the manager where and when needed (including but

not limited to all day to day operations of the F&B operation, being the most

senior manager on duty, ordering, stocktakes, compliance checks, health and

safety management).

- Ensure the smooth running of the shift, following the strategic protocols put

in place.

- Deal with complaints from staff, customers or peers with an open mind and

objective nature. Passing on relevant information to further the complaints

where necessary.

- Ensure the safety of the team by adhering to the safety protocols put in

place by the fire marshal and first-aiders.

Qualifications & Experience

 

2 years minimum as a Bar Supervisor.

Desirable skills

Assistant Manager Experience

First Aid at Work Certifications

Fire Marshal Training

Personal Licence

Capabilities and Characteristics 

Applicants should be confident in their capabilities and actions within a senior role.

We are looking for bold, energetic people who have experience working with

large teams in a fast paced multi dimensional venue.

A diplomatic approach to sensitive situations involving confrontations and

complaints.

Fun and outgoing personality with the patience to help those who need to

learn new skills