Front of House Assistant - Doctor Who : Time Fracture

Job Location

Davies Street

Published By

DWTF

Type of Job

FOH

Published Date

November 8, 2021, 12:00:00 AM

What are we looking for?

Purpose of Role

  • To Provide excellent customer service and patron experience

  • To be able to be ‘in world’ with our audiences and assist with audience queries and audience flow


Responsibilities

  • Selling and promoting the brochure to our audiences

  • Ensuring that all audience facing areas are highly maintained

  • Providing queue management and ticketing scanning for patron admittance

  • To ensure the outgoing of the show runs smoothly

  • Distributing access equipment as required

  • Operating the cloakroom

  • Assisting patrons with access requirements

  • Assisting in emergency situations to ensure the wellbeing of our patrons

  • Other responsibilities that would typically fall under this role.


Qualifications & Experience

  • Experience in a similar role – preferably in immersive theatre.

  • Excellent proven customer service skills.

  • Enthusiastic, solution focused attitude to work.

  • Excellent verbal and interpersonal and good written communication skills


Capabilities and Characteristics


Applicants must be open, friendly and willing to go above and beyond without hesitation. We are looking for people with great energy and a passion for theatre and hospitality.

What can you expect from the role?

Salary

£10.85


Contract Length

Zero Hour Contract


Working Conditions

On site


Physical Requirements

Some lifting and physical work may be required from time to time


Company Extras!

  • Employee discounts and deals for our food & beverage offerings such as at The Lucky Club, Katsubo and The Farrier;

  • Invitations to press nights and product launches;

  • Ticket discounts or complimentary tickets to our shows;

How to Apply

Please send a CV and cover letter telling us how you meet the job description and why you are interested in the role. Please send to Iain.dwtf@gmail.com


If you have any access requirements or you would like to speak to us about ways of making your application (eg a video application) or interview process more accessible, please do not hesitate to contact us on operationsdw@hartshornhook.com